Your Marketing Works. Your Sales Process Doesn't.
Sales & Retention Systems for MedSpas, PT Clinics & Wellness Centers
Leads come in. Revenue leaks out.Slow follow-up. Weak sales process. Zero client retention strategy.You're not leaving money on the table because your marketing doesn't work—you're losing it because your sales process is broken.I build the systems that turn inquiries into repeat clients.
You're Not Losing Leads Because Your Marketing Failed.
You're not alone. Here's what I hear from every health & wellness practice owner at this stage:→ Leads come in, but they don't convert. Someone fills out your website form, you follow up 3 days later, and... crickets. By then they've already booked with your competitor who responded in 20 minutes.→ Your front desk is a bottleneck. They're great at checking people in, but they don't know how to handle objections, book next appointments, or sell your packages. So clients leave without rebooking—and never come back.→ You spent $4,200 on ads last month. You got 9 new clients. But 7 of them never rebooked. That's $3,266 you lit on fire because you have no retention system in place.→ You're the only one who can "close." When a prospect ghosts after a consultation, you're the one chasing them down. When clients need to rebook, you're texting them personally. You can't take a vacation because the sales process lives in your head—not in a system.Sound like you? You don't have a marketing problem. You have a sales process problem.
I Fix What Happens Between 'Interested' and 'Repeat Client'
Most consultants will tell you to run more ads, post more on social, or "build your brand."But that's not your problem. Your problem is what happens AFTER someone shows interest—the messy middle where leads slip away, clients don't rebook, and revenue walks out the door.I specialize in that gap. In 90 days, we'll plug the leaks and build a sales process that actually converts.
Fix the Messy Middle: The 90-Day Sales Process Sprint
I audit your sales process, identify the 1-2 biggest revenue leaks, and build systems to fix them—so you can actually measure what's working.No overwhelm. No guessing. Just focused improvements that drive real results.
Before we work together:
→ Leads come in but don't convert (because follow-up is slow or nonexistent)→ Your front desk doesn't know how to close, so clients leave without booking→ You're the only one who can "sell," so the business stops when you're not there→ Past clients disappear after their first visit and never come back
After Your First 90-Day Sprint:
Note: We tackle 1-2 of these problems per sprint—not all at once→ If we fixed speed-to-lead: Inquiries get followed up in under 20 minutes automatically, and your conversion rate jumps 40-60%→ If we fixed front desk closing: Your team converts 30-50% more consults into packages without you in the room→ If we fixed retention: Past clients come back through automated win-back campaigns that fill last-minute openings→ If we fixed capacity planning: Your calendar stays full with a system for filling gaps and maximizing practitioner hoursThen we measure, refine, and decide: Keep optimizing this system, or tackle the next leak in another 90-day sprint.
My Job is Simple
Find where you're losing money in your sales process, fix it, and give you a system that runs without you.
Less Stress. More Revenue. A business that finally works for you, not the other way around.
"Hit my highest revenue quarter ever and made back my investment in weeks. Christine gave me clarity and systems that actually work."
— Erin Kyle, MS, RDN, LD
The Friendly Dietitian Nutritionist Practice
"Launched my signature program and doubled revenue within 90 days. I finally feel in control and confident charging what I’m worth."
— Dr. Teresa Pangan
Nutritionist Practice
"Christine helped me see the blindspots in my approach and turn overwhelming challenges into manageable action steps. Within four months, I went from being the busiest therapist in my own clinic to successfully delegating sales, events, and operations. My stress is down, revenue is up 25%, and my business finally has the systems to grow without me."
— Megan Sanders MPT, LMT
SubZero Wellness
Meet Christine Warren: Sales Process Consultant for Health & Wellness
I spent 15 years in Big Tech optimizing sales processes for companies that spent millions on ads. I saw the same pattern everywhere: great marketing, broken follow-up, massive revenue leaks.I left corporate to work with health & wellness practices—MedSpas, PT clinics, chiropractors—who have the same problem. You're bringing in leads, but they're slipping away because your sales process doesn't exist (or lives entirely in your head).I specialize in the messy middle: the gap between when someone shows interest and when they become a repeat client. That's where the money is—and that's what I fix.
Ready to Stop Being the Bottleneck?
Book a free 30-minute Sales Process Review.We'll look at where your sales process relies too heavily on you, identify what's actually broken (vs. what you just think needs fixing), and map out what's possible in 90 days.You'll leave with clarity on your next move—whether that's working together or not.No hard sell. Just honest advice.